Frequently Asked Questions & Support
Find answers to common questions about our products, shipping, and support. Contact us for further assistance.

Product Questions

• What is the battery life of your Fitness Trackers?
  Most models, like the PETITINORD FitPro, offer 5-7 days of battery life on a single charge.
• Are your Smart Projectors compatible with streaming apps?
  Yes, our projectors (e.g., PETITINORD CineSmart) run on Android OS, supporting apps like Netflix, YouTube, and more.
• Do your VR Headsets require a PC?
  Our PETITINORD VRX is wireless and standalone, but it’s also compatible with PCs for advanced gaming.

Shipping & Returns

• Where do you ship?
  We ship to over 50 countries, including the US, UK, Australia, Canada, and more. Check our shipping page for details.
• What is your return policy?
  We offer a 30-day return policy for unopened products and a 1-year warranty for manufacturing defects.